Privacy Policy

Betsafe (“Company,” “we,” or “us”) is dedicated to safeguarding your personal information (“user” or “you”). You can send an email to [email protected].

This Privacy Policy was established to help you understand how we manage, acquire, and use your personal information when you visit our websites that provide information about casino games and the gambling business (collectively, the “Services”).

We encourage that you read the Privacy Policy carefully and base any decisions you make on it. You have the right to file a complaint with the appropriate data protection authorities, but if you have any questions, please contact us first. You will find the following information in this Privacy Policy:

The types of information we collect

  • Cookies
  • How we use the information we collect
  • Who we share information with
  • How long do we keep the collected information
  • How We Protect Your Information
  • Minors
  • How to contact us
  • What information do we collect

Non-identifiable information about the user (s) that may be provided or collected via your use of the Services and your connection with the website (“Non-Personal Information”) is the first category of information. We cannot identify the user based on the information obtained because it is non-personal.

We collect technical information transmitted by your computer (using third-party analytical cookies) in order to improve the performance of the Services and provide you with excellent services. This includes specific information about software and hardware (for example, the type of browser and operating system your device uses, language preferences, location of access, etc.).

We also gather data about how you use the Services, such as user activity (for example, time spent on certain pages, clicks, actions, etc.). This information is gathered for a variety of reasons, including research and analysis of your use of the Services.

We combine and anonymize data collected through the Services or other means so that it cannot be used to identify you personally. We are not bound by any restrictions in using or disclosing such aggregated or anonymized information in compliance with this Privacy Policy, and we may disclose it to others without restriction and for any reason.

Individually identifiable information, or information that may be used to identify a person, is the second sort of data (“Personal Information”). This information is collected when you subscribe to our newsletter by email, provide us with your email address on the website, or respond to one of our emails with a remark that includes your name and email address.

If you use the website’s Live Chat feature, we may gather some of your personal information, depending on the quantity of information you provide and the nature of your request. If you register on our membership website and submit your preferences, we may gather information such as your name, email address, and interests/preferences.

Certain sorts of connection details and information about your device and equipment, such as IP addresses, may be collected as well.

Cookies

We gather, store, and monitor information about your visit and actions on the Services using cookies and other technologies or site analysis tools.

A webserver (website) saves these little text documents on the user’s computer via a browser. You can save nearly any information about a site visitor in these files, such as when and from what device he accessed the page, what products he was interested in, and so on. We utilize these files to optimize the Service’s functionality, remember your preferences, and improve site navigation.

Cookies are used on our website in a variety of ways: (i) “session cookies,” which are stored on your device only temporarily during a browsing session to guarantee proper system operation and are removed when you exit your browser; (ii) persistent cookies, which our website saves on your computer for a set amount of time and does not disappear when you close your browser. When we need to remember who you are for future visits, we employ these cookies; (iii) third-party cookies, which are set by websites other than ours, such as third-party analytics organizations, which track and evaluate your access to and interaction with our website.

You can delete cookies by following the instructions on your web browser; however, if you choose to deactivate cookies, you may be unable to use some features of the Service. We recommend the following link for additional information on cookies and how to disable them: www.allaboutcookies.org

Furthermore, our website may use widgets, beacons, and other technologies to collect non-personal information about your browsing habits. We utilize these technologies in our daily operations, including to collect statistics on your usage of our Service and to customize it to your preferences. Third-party tracking technologies that collect information on our behalf assist us provide technical diagnostic and analysis capabilities.

How we use the information we collect

We will only use your personal information if it is legally permissible. We will most likely utilize your personal information in the following situations:

If our legitimate interests (or the interests of a third party) require it and your interests and basic rights do not outweigh them.

If you have granted us your permission to lawfully treat your personal data. Before we may send you adverts or information from third parties, we need your permission. This consent can be revoked at any time.

Personal Information is used in the methods described in this Privacy Statement. In addition to the aforementioned purposes, the information we gather, which may include your Personal Information, is used for the following legitimate interests and purposes (without infringing on your basic rights or interests):

  • To provide our Services (for example, to allow you to share and publish User Content, to monitor other users’ general content, and so on);
  • To contact you and respond to any queries you may have concerning the content on the site, as well as to keep you up to speed on all updates;
  • To provide assistance and troubleshoot our services;
  • To grow our business and keep our customers informed about our plans;
  • In our membership area, we will provide you with information regarding your subscription.

For our legitimate interests, the types of personal information gathered and the objectives indicated above are required (for the development of our business, marketing strategy based on what user preferences are).

We analyze non-personal data in the following ways:

  • To undertake anonymous analytics in order to improve and tailor our Services to your requirements and interests;
  • To improve the Service’s functionality and test updates.

Sharing personal information

Except as indicated in this Privacy Policy, we do not swap, sell, or otherwise transfer your Personal Information to third parties. In addition to the aforementioned uses, we may transfer or disclose Personal Information to third parties in the following ways:

Companies in the same group as the Controller.

For analytics reasons and website performance, we use the above-mentioned third-party firms. This information is non-identifiable personal information on visitors from the European Economic Area (“EEA”), and it is anonymous in terms of IP addresses. Marketing service providers are examples of external third parties who may be used to contact you via email (for example, send our monthly newsletters).

Third parties in regard to possible purchasers and/or suppliers in conjunction with the acquisition, sale, or merger of a company, business, or its assets, or in connection with a corporate reorganization.

Other third-party marketing service providers supporting website performance.

We make certain that all third parties protect and process your personal information in line with the law. We do not allow our third-party service providers to use your Personal Information for their own purposes; instead, they are only permitted to process it for defined purposes and in compliance with our instructions.

We may disclose Personal Information or any information you submit through the Service if we believe, in good faith, that disclosure is useful or reasonably necessary to (i) comply with a law, regulation, legal process, or government request; (ii) investigate, detect, prevent, or take action regarding illegal activity or other wrongdoing, alleged fraud, or security issues; (iii) establish or exercise our defense rights from legal action; (iv) prevent harmed persons from using the Service; or (v) prevent

Collection of information by a third party

This Privacy Policy does not apply to third-party websites, services, or applications, even if they are made available, downloaded, or otherwise distributed through the Services. Before providing Personal Information to such third parties, you should always read their privacy policies carefully.

All risks associated with your use of third-party websites, services, or applications are consciously and voluntarily assumed by you.

How do we protect and transfer your information?

We take great care to implement and maintain the Services’ and your information’s security. We employ industry-standard procedures and standards, including Secure Socket Layer (SSL) technology, to protect the security of our users’ information and to prevent unauthorized access to it.

We may need to transfer your Personal Information to countries outside the European Union because we operate globally. These countries’ data protection laws and other legislation may not be as thorough as those in the European Union; in these circumstances, we will take steps to guarantee that your Personal Information is protected to the same extent. The following are some of them:

If we utilize the services of certain service providers, we may engage into contracts with them that have been approved by the European Commission and give Personal Information with the same level of protection as it would be in Europe.

We will only send your personal information to countries that the European Commission has assessed to have a sufficient level of data protection.

We may send data to US-based service providers if they adhere to the Privacy Shield, which compels them to guarantee equivalent protection for personal data transferred between Europe and the United States.

If you believe the Service has used your personal data in a way that is not permitted by this Policy, please email us at [email protected].

We’ve taken efforts to address any suspected breaches of personal information, and we’ll notify you and any relevant regulatory authority if we’re required to do so by law.

How long do we keep the collected information?

Because we appreciate your privacy and control over your personal information, you may send us an email at [email protected] at any time to request a change or update. By sending us an email, you can also request that we correct errors or erase your Personal Information (with the exception of data that we are obligated to keep under relevant law).

Please be aware that unless you tell us otherwise, we will keep your information in accordance with our data retention policy, which you can obtain from us. The volume, nature, and confidentiality of the collected Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information, and whether these goals can be achieved with the help of other funds and relevant legal requirements all influence the retention period of your Personal Information. We make every effort to amend, supplement, or delete incomplete or erroneous material as soon as we become aware of it.

In addition, you have the following rights in relation to your personal information:

  • Request access to your personal data.
  • Request the correction of your personal data.
  • Request the transfer of your personal data.
  • To object to the processing of your personal data.
  • Request the deletion of your personal data.
  • Request the restriction of the processing of your personal data.
  • Right to withdraw consent.
  • Corporate deal

In the case of a corporate transaction (for example, the sale of a significant component of our business, a merger, consolidation, or sale of an asset, or a transfer in service), we may exchange Information, including Personal Information, with the Company. The buying firm or receiver company assumes the rights and obligations outlined in this Privacy Policy in the event of the foregoing.

Data security

We have taken reasonable security steps to protect your personal information from accidental loss, use, or unauthorized access, alteration, or disclosure. We also limit access to your personal information to those employees, agents, contractors, and other third parties that require it for their work. They are only permitted to process your personal data in accordance with our instructions and are bound by strict confidentiality obligations.

We have procedures in place to deal with any suspicion of a personal data breach, and if we are required by law to do so, we will notify you and any applicable regulatory authority.

Your legal rights

You have rights in relation to your personal information under certain circumstances:

  • Request access to your personal data.
  • Request the correction of your personal data.
  • Request the transfer of your personal data.
  • To object to the processing of your personal data.
  • Request the deletion of your personal data.
  • Request the restriction of the processing of your personal data.
  • Right to withdraw consent.

If you would like to exercise any of the above rights, please contact us.

NO COMMISSION NORMALLY NEEDED

You do not have to pay to gain access to your information. However, if your request is clearly baseless or is frequent and excessive, we have the right to impose a commission. In certain cases, we may also refuse to comply with your request.

WHAT WE MAY NEED FROM YOU

We may need to ask you for further information to authenticate your identity and establish your right to access your personal information (or to exercise any of your other rights). This is a security precaution, and we will not provide your personal information to anyone who does not have the authority to do so. In order to speed our response, we may call you to obtain further information about your request.

RESPONSE TIME LIMIT

Within one month, we attempt to respond to all legitimate questions. If your request is exceptionally complex or you have made many requests, it may take more than a month. We will alert you and keep you updated in this case.

Minors

Users under the age of 18 are not permitted to use the Services. If you are under the age of 18, you are not permitted to use the service.

Any personal information we acquire from you is subject to access and verification by us. If we learn that a user under the age of 18 has given personal information, we will remove it. Please email us at [email protected] if you have reason to believe a minor has shared any information with us.

Updates Accommodation

We reserve the right to change this Privacy Policy at any time, and the most recent version will always be available on our website (as indicated in the “Recent Changes” heading).

Response time

Within one month, we attempt to respond to all legitimate questions. Any of your rights in relation to the personal information we gather from you can be exercised without charge. However, if your requests are excessive or unwarranted, we may charge you. If your request is difficult and will take more than a month to respond, we will notify you.

How to contact us

You can contact to [email protected] if you have any queries about the privacy policy, personal information, or how it is used. More information is available on our contact page.